Privacy & cookies

BookSpace is committed to protecting your personal information. We want our websites to be safe and enjoyable environments for everyone. This page answers some important questions about how we can collect, use and protect your personal details.

If you have any questions or comments about the BookSpace Privacy Policy please contact us via email or write to us at:
BookSpace Ltd, 7b St Michael’s Court, Warstone Parade East, The Jewellery Quarter, Birmingham, B18 6NR, UK. Email:

What information does BookSpace collect about you?

When you interact with BookSpace we sometimes receive personal information about you. For example, if you write to us or sign up to a newsletter or request a brochure, you might tell us who you are, how we can contact you and what you think of our products and services.

When you use our website, we use cookies and collect IP addresses. You can find out more about this in the cookies section below.

If you purchase online or use a contact form we collect:

email address, job title, and postal address of purchasing organisation together with admin and billing contacts
name, email address, organisation name, telephone number and job title.


We have physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will process your personal data in line with the UK’s Data Protection Act, the UK’s Privacy & Electronic Communications Regulations, the EU’s EPrivacy Directive and the EU’s General Data Protection Regulation.

Links to other websites

Our website contains links to other sites. Once you leave our website, we cannot be responsible for privacy and protection of information you provide to websites outside our control.

How do we use your information?

You can unsubscribe at any time by clicking the unsubscribe button in any of our emails, emailing us at, calling us on 0121 246 2777 or writing to us at the address above.

If you unsubscribe, you will be marked as ‘unsubscribed’ and will not receive any communication from us again. If you prefer that we destroy your data, please let us know and we will ensure that this happens as soon as possible.

We will occasionally use your data to keep in touch with you via email or post for the following reasons.

  • To contact you (for example, we might email you if you contact us)
  • To provide you with services (eg to send you a newsletter or a news alert, if you have asked for them)
  • To personalise the way content is presented to you (eg if you place an item in your basket)

If you buy into our online training courses we will use the information you provide for:

  • internal record-keeping
  • generating correct access to the course website
  • customising automated emails and course certificates to specific purchasing organisations
  • communicating course changes
  • contacting you for feedback
  • emailing promotional materials which may be of interest to you
  • we may use information you collect during the course for publicity or research purposes. This information will always be used anonymously unless we contact you directly to ask for specific permission to give a name

We apply tracking to the emails we send to see if you have opened and /or clicked an email which enables us to ensure our emails are effective and provide you with relevant information.

Your data protection choices

We won’t contact you for marketing purposes, or promote new services to you unless you specifically agree. You can opt-out of receiving direct marketing from us at any stage. We will not sell, distribute or lease your personal information to third parties unless we are required by law. To request a copy of your personal data, please contact us.

Cookies we use
BookSpace will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the BookSpace website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Cookies on this site
Cookies allows our web servers to respond to your actions on the website such as “Add to basket” or browsing the website. The website wouldn’t work for you without it.

Please be aware that restricting cookies may impact on the functionality of the BookSpace for Schools website.

Google Analytics cookies
BookSpace uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the BookSpace for Schools website and compile reports for us on website activity.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the Opening the Book website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to reject or delete this cookie